NW's Gear Outlet
- University Place, WA, United States
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Northwest Gear Music is a Washington-based gear shop specializing in quality musical instruments, audio equipment, and accessories sourced from trusted musicians, studios, estates, and collections across the Pacific Northwest.
Shipping Policy
📦 SHIPPING POLICY
Processing Time
All orders are processed and shipped within 2–4 business days after payment is received. Larger or fragile items may require additional handling time for safe packaging.
Packaging & Protection
Items are carefully packed using bubble wrap, foam, and protective materials. For large or delicate items, we may use custom-built wooden crates to ensure safe delivery.
Shipping Carriers
We ship via UPS, FedEx, or USPS depending on size, weight, and destination.
Shipping Rates
Shipping costs are calculated based on item size, weight, and location. Some listings may offer flat-rate or free shipping. Large items may require a custom shipping quote.
Tracking
Tracking information will be provided once shipped. Please allow up to 24 hours for tracking updates.
Delivery Time
Estimated delivery is 2–7 business days within the continental U.S.
Signature Requirement
Items valued over $300 will require a signature upon delivery for security purposes.
Local Pickup
Local pickup is available upon request. Please contact us before purchasing to arrange.
International Shipping
Available on select items. Buyer is responsible for customs duties, taxes, and import fees.
Damage or Issues
If your item arrives damaged, contact us within 48 hours with photos and keep all packaging. We will assist with the claim process.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect addresses.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||