Ray's Custom Shop is our effort to provide musicians and craftsmen with a better resource for their guitar and bass projects. We've been selling online for two decades.
We follow very simple principles:
- Just the Good Stuff: We carry great brands like Seymour Duncan, Tone Pros, Graph Tech, Grover, Allparts, CTS, Gotoh, Kluson, and more. No stripped-down import guitars sold as "new parts", no factory blow-outs of discontinued junk distributors can't sell.
- Customers have questions. We give them real answers: We all need better info than marketing hype out of catalog. Our customer service comes from real-world practitioners who have used these products for many years and know how important these purchase decisions can be to a project. We go out of our way to make sure our customers can make informed decisions by supplying the best info available. We couple the info and advice with extensive hands-on experience.
- We need guitar parts NOW. So do our customers: Your order will ship in less than one business day after payment clears in nearly all instances. Our back-office and fulfillment operation is fully automated, committed to getting your order right the first time, and blazing fast.
Three simple principles. The results? Many, many thousands (nicely into 6-figures in number...) of happy customers on five continents, many of whom return regularly.
We’re committed to being the premier resource for discriminating musicians who know better than to pay top-dollar just for hype, who want their questions answered by people who know what they are talking about, who demand premier service and reliability. That's what we do, that's all we do.
Política de envío
Políticas de retornos
Productos nuevos
Se puede devolver durante los 30 días posteriores a la entrega.
Comisión de reaprovisionamiento: 10%
Productos usados y vintage
Se puede devolver durante los 7 días posteriores a la entrega.
Comisión de reaprovisionamiento: 10%
Términos generales
El producto debe ser devuelto en la condición en que originalmente se envió con el empaquetado original y sin ninguna señal de uso. El comprador asume la responsabilidad de todo costo de retorno al menos que el producto fue recibido en condiciones distintas a la que fue descrito.
Políticas fiscales
| Región | Tasa | ||||
|---|---|---|---|---|---|
| Alabama, US* | Se calcula al finalizar la compra | ||||
| Alaska, US* | Se calcula al finalizar la compra | ||||
| Arizona, US* | Se calcula al finalizar la compra | ||||
| Arkansas, US* | Se calcula al finalizar la compra | ||||
| California, US* | Se calcula al finalizar la compra | ||||
| Colorado, US* | Se calcula al finalizar la compra | ||||
| Connecticut, US* | Se calcula al finalizar la compra | ||||
| District of Columbia, US* | Se calcula al finalizar la compra | ||||
| Florida, US* | Se calcula al finalizar la compra | ||||
| Georgia, US* | Se calcula al finalizar la compra | ||||
| Hawaii, US* | Se calcula al finalizar la compra | ||||
| Idaho, US* | Se calcula al finalizar la compra | ||||
| Illinois, US* | Se calcula al finalizar la compra | ||||
| Indiana, US* | Se calcula al finalizar la compra | ||||
| Iowa, US* | Se calcula al finalizar la compra | ||||
| Kansas, US* | Se calcula al finalizar la compra | ||||
| Kentucky, US* | Se calcula al finalizar la compra | ||||
| Louisiana, US* | Se calcula al finalizar la compra | ||||
| Maine, US* | Se calcula al finalizar la compra | ||||
| Maryland, US* | Se calcula al finalizar la compra | ||||
| Massachusetts, US* | Se calcula al finalizar la compra | ||||
| Michigan, US* | Se calcula al finalizar la compra | ||||
| Minnesota, US* | Se calcula al finalizar la compra | ||||
| Mississippi, US* | Se calcula al finalizar la compra | ||||
| Missouri, US* | Se calcula al finalizar la compra | ||||
| Nebraska, US* | Se calcula al finalizar la compra | ||||
| Nevada, US* | Se calcula al finalizar la compra | ||||
| New Jersey, US* | Se calcula al finalizar la compra | ||||
| New Mexico, US* | Se calcula al finalizar la compra | ||||
| New York, US* | Se calcula al finalizar la compra | ||||
| North Carolina, US* | Se calcula al finalizar la compra | ||||
| North Dakota, US* | Se calcula al finalizar la compra | ||||
| Ohio, US* | Se calcula al finalizar la compra | ||||
| Oklahoma, US* | Se calcula al finalizar la compra | ||||
| Pennsylvania, US* | Se calcula al finalizar la compra | ||||
| Puerto Rico, US* | Se calcula al finalizar la compra | ||||
| Rhode Island, US* | Se calcula al finalizar la compra | ||||
| South Carolina, US* | Se calcula al finalizar la compra | ||||
| South Dakota, US* | Se calcula al finalizar la compra | ||||
| Tennessee, US* | Se calcula al finalizar la compra | ||||
| Texas, US* | Se calcula al finalizar la compra | ||||
| Utah, US* | Se calcula al finalizar la compra | ||||
| Vermont, US* | Se calcula al finalizar la compra | ||||
| Virginia, US* | Se calcula al finalizar la compra | ||||
| Washington, US* | Se calcula al finalizar la compra | ||||
| West Virginia, US* | Se calcula al finalizar la compra | ||||
| Wisconsin, US* | Se calcula al finalizar la compra | ||||
| Wyoming, US* | Se calcula al finalizar la compra | ||||

