The GearNuts Crew is made up of musicians who are as passionate about music and audio gear as you are. We've all shopped the websites and stores and experienced every extreme of customer service, cost, and communication imaginable. So we asked ourselves how we'd want an online music dealer to operate. The answers were pretty obvious - we want the best gear at the best price, and we want it FAST! And we know you do too. That's why at GearNuts you'll find the gear you're looking for without huge markups, shipped to you fast.
Shipping Policy
GearNuts.com offers a no-nonsense shipping policy: fast, FREE shipping on nearly every item we sell. Combined with our low-price guarantee, that means your purchase is an even greater value. We ship Monday through Friday (except holidays). Our same-day shipping cutoff time is the latest in the business. Verified orders for in-stock merchandise will almost always ship the same day you order.
For most items we use FedEx Ground for shipment, but we also use other carriers, such as UPS and USPS.
Need Your Gear Sooner? Expedited Shipping Is Available!
Send us a message and we can let you know the rate!
Return Policy
New Items
Returnable within 30 days of delivery.
Restocking Fee: 5%
Used & Vintage Items
Returnable within 30 days of delivery.
Restocking Fee: 5%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
At GearNuts, we're not happy until you're totally happy. If you're not completely satisfied with your purchase for any reason, you can return it to us within 30 days. When you return a product, you can request that it be replaced with an identical item, exchange it for a different item, or request a store credit or a refund.
If the product you received is defective, we'll pay the shipping, both for you to return it to us and to send you a replacement. If you're returning a product for any other reason, you must pay for shipping. If your original purchase was eligible for free shipping, the original shipping cost will be deducted from your credit or refund.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||