Ableton US Shop
- Pasadena, CA, United States
- Send Message
For questions regarding orders placed through this shop, please send us a message and we'd be happy to assist.
Shipping Policy
Delivery available to all 50 United States and D.C.
General shipping terms: For shipping time, please allow 3 to 5 business days after the order is processed.
Live 12 software included with the purchase of Push will be available to download from your Ableton.com account after registering your Push serial number.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Warranty:
Every Push is built with durable materials and tested for quality.
Still, occasional defects can occur, so your
Push 3 is covered with a 3-year warranty. Applies to new and refurbished.
Move is covered with a 3-year warranty. Applies to new and refurbished.
New Push 2 is covered with a 1-year warranty.
Refurbished or B-stock Push 2 is covered with a 90-day warranty.
Ableton Inc. Refurbished Quality instruments
Refurbished instruments are fully operational but not new. This can include open-box money back units, display units, repaired and trade-in units. Ableton Inc. refurbished products have been tested, cleaned, and certified as fully operational. All refurbished products sold via the Ableton Inc. Reverb shop include a 90-day warranty on parts and labor within the United States. We are unable to ship outside of the US from this shop.
Further info regarding warranty coverage can be found in our Terms & Conditions at ableton.com/gtc (Sec. 7). Please contact our Sales support team at ableton.com/help to file a warranty claim.
Refunds:
Refund window is 14 days from date of purchase. Please request a refund to begin the return process.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||