Willis Music
Willis Music

Willis Music

From the sales staff in the retail locations to the employees at the warehouse, you will find musicians and players who perform in and around the community. 95% of the company workers play and/or teac…
About Willis Music

From the sales staff in the retail locations to the employees at the warehouse, you will find musicians and players who perform in and around the community. 95% of the company workers play and/or teach music. Here, you will find employees whose skills extend outside of the workplace. We are committed.
We strive to provide the customer with the best possible service. Your experience in our stores and on our website should be memorable. We pride ourselves on making it right.
We are family oriented. For over 120 years, Willis Music has been a family owned business. Some of the current employees have even been with the company over 30 of those years. Not only do we have families at home, but Willis Music is our family too.
Here at Willis Music we are friends, family, musicians, specialists and community members. Our passion for music drives us to be successful every minute of every day. We feel that our obligation is to pass along our musical knowledge and expertise to you.

Our company is only open Monday-Friday 8am-5pm EST. If offers are made Saturday or Sunday we may be unavailable to accept them, however we do our best effort to respond.

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Shipping Policy

All shipments will be shipped out within 2 business days of received payment.

Return Policy

New Items

Returnable within 30 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Returnable within 14 days of delivery.
Restocking Fee: 15%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

We accept returns within 30 days of buyer receiving the product. Return policy for buyers using Affirm Financing is 3 days for used product and 7 days for new product. Buyer pays return shipping. Items that are put in or on mouth, ears, nose, or eyes must be unopened to return. Anything that is software related can not be returned. Please contact us with any problems prior to shipping back.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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