SWAV(SoundWorks) was founded in 2006 and has been providing services in Pro AV consulting, design, installation, and sales.
We always do our best to keep up with the latest system, provide follow-up management, and aim for customer satisfaction and high-efficiency service at a reasonable price.
With our extensive experience, knowledge, and network, we are confident in meeting your expectations by offering the best suitable system at a comparative price range.
Shipping Policy
I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
Seller Exceptions
Returns or exchanges will not be accepted for the following types of products: Customized, special order, used products, clearance products, expendable items, cartridges, replacement lamps/bulbs, rigging supplies, tape, needles, cleaner kits, effect fluid or juice, software, gels, music or parts (replacement, repair or item components) - these products are final sales. Returns or exchanges for the following items will only be accepted if they are in factory sealed packaging due to hygienic reasons: headphones & microphones. Return shipping will be paid by the seller for all cases where the product is defective or damaged. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact us, and provide the following information:
Number of items to be returned
The date you received your product
Condition of product
Condition of packaging
Reason for return
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alberta, CA | 5.0% | ||||
| British Columbia, CA | 5.0% | ||||
| Manitoba, CA | 5.0% | ||||
| New Brunswick, CA | 15.0% | ||||
| Newfoundland and Labrador, CA | 15.0% | ||||
| Northwest Territories, CA | 5.0% | ||||
| Nova Scotia, CA | 15.0% | ||||
| Nunavut, CA | 5.0% | ||||
| Ontario, CA | 13.0% | ||||
| Prince Edward Island, CA | 15.0% | ||||
| Quebec, CA | 5.0% | ||||
| Saskatchewan, CA | 5.0% | ||||
| Yukon Territory, CA | 5.0% | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||

