Shimamura Music is the largest musical instrument retailer in Japan which carries various kinds of items including acoustic guitars, ukuleles, electric & bass guitars, electric keyboards & synthesizers, DJ gears, microphones and recording equipment, woodwind & brass, strings, and etc. The Soyora Narita branch is specialized in used items.
We aim to provide courteous and swift customer services. Please allow us a few days to review your inquiry.
※As a rule, we do not negotiate for discounts. Please understand in advance.
Shipping Policy
We will ship to the indicated area. Delivery can be tracked by tracking number. Please send me a message to negotiate the shipping fee to other areas.
Domestic shipping in Japan: Free shipping is provided to domestic customers.
記載された地域へ配送します。配送はトラッキングナンバーで追跡できます。他の地域への配送料を交渉するには、メッセージを送って下さい。
日本国内発送:国内のお客様に無料配送を提供しています。
Return Policy
New Items
Returnable within 1 days of delivery.
Restocking Fee: 5%
Used & Vintage Items
Returnable within 1 days of delivery.
Restocking Fee: 5%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Regarding returned goods.
Please contact us within 1 days after the goods arrive.
Please return it within 10 days.
※ We will refund the amount less the round-trip shipping cost.
※If the item is returned without being received, round-trip shipping fees will still be charged. Please note that return shipping fees will be at least 1.5 times the original shipping cost.
Returns can only be made if the product is defective.
We cannot accept returns for customer convenience.
(The color is different from the image, too heavy, difficult to play, lost use, etc.)
Taxes, duties, and import fees:
*Japanese consumption tax is not required for purchases overseas.
*However, you may be required to pay duties, taxes, and import fees in the country where you receive the product.
*These duties, taxes, and fees must all be paid by the recipient/importer; we are not responsible for them.
*If you would like to know more before ordering, please contact your local customs office or FedEx、DHL contact for details.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| JP | 10.0% | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||

