Music Village USA
- Riverdale, UT, United States
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Music Village USA wants to be the preferred outfitter for your musical journey. From instruments, accessories, and upgrade parts, to sound and recording gear we strive to provide top notch gear - with superior service.
We seek to help each customer find the right solution for accomplishing their musical goals and expressions. Our staff consists of people passionate about music and music making, with years of hands on experience in various aspects of instrument sales, repair, and service.
With over 30 years of experience!
When service matters you can trust Music Village to deliver.
Shipping Policy
Free Domestic Shipping on all qualifying items to the 48 contiguous United States.
We ship daily Monday thru Friday. Most orders will ship within 24 hours.
We know your gear is important and will pack items accordingly. All shipments are insured. In the unlikely event of freight damage (Murphy's law can strike at any time) please contact us immediately so we can help facilitate the claim process.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Authorized returns within 14 days of the delivery date will be eligible for a full refund of the purchase price. To qualify Items must be in new condition including fully intact and unmarred original packaging, with all included accessories, software, and manuals. Any products that include downloadable software or add-ons must not be registered with the manufacturer to qualify as new. Items that are in other than new condition or have damaged packaging and/or missing items may not qualify for return or may be assessed a restocking fee of at least 15%. If the product originally shipped to you with free freight the actual cost of shipping and handling will be deducted from the refund amount.
Excluded Items
The following items are non-returnable under any circumstance: amplifier tubes, earbuds, headphones, earplugs, harmonicas, mouthpieces, any mouth played instrument and used items marked 'As Is'. Also excluded are any instrument pickups, parts or software with unsealed packaging. Items that include bundled software may require proof of unregistered or de-registered software and/or product serial #'s.
All return shipping costs including insurance are the responsibility of the buyer. In the event an item is damaged or lost during return shipping customer is responsible for any replacement costs above the insured amount. Please insure for the full cost of the item. Items must be shipped and tracking emailed to Music Village within 2 business day of Return Authorization.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||