Matt's Gear

Shipping Policy

I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.

Return Policy

New Items

Returnable within 14 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Returnable within 7 days of delivery.
Restocking Fee: 15%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Any preference based returns, accidental orders, or packages returned to sender due to buyer errors (including scheduling conflicts, address discrepancies, or an inability to receive the package) will be subject to a 15% restocking fee. The actual cost of initial shipping is non refundable, and the buyer is responsible for all return shipping fees incurred during transit.

Delivery refusals must be officially documented by the carrier or supported by clear video or photo proof proving that a refusal was in place at the time of the delivery attempt. Undocumented delivery refusals will be treated as unauthorized returns.

Refunds will only be issued once the package has been safely returned to the shop and thoroughly inspected. Please allow up to 48 business hours from the time of delivery for this bench inspection to be completed. All items must be returned in their original packaging materials. In the event that the instrument incurs any damage or finish wear during the return transit, an additional fee will be deducted from the final refund based entirely on the altered condition of the item.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

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