Shipping Policy
I ship with tracking to the Cont USA-no additional charges to my customers.
ALL others are considered "INTERNATIONAL" and will be responsible for all charges, taxes, tariffs, fees, dues, customs, etc. associated with their order.
Return Policy
New Items
Returnable within 3 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Not Returnable
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
ANY/ALL PURCHASES CONSTITUTE AGREEMENT TO THE FOLLOWING TERMS:
PLEASE NOTE FOREMOST: IF OFFERS ARE ACCEPTED BY YOU (THE BUYER) WE (THE SELLERS) WILL DECLINE ANY IMMEDIATE RETURN/REFUND REQUESTS AS IT IS BUYER RESPONSIBILITY TO FULLY EXAMINE PRODUCT FOR GENUINE DESIRE BEFORE SUBMITTING PAYMENT!
ANY & ALL returns accepted must be initiated within 72 hours of receipt and will be charged a 15% restock fee plus original shipping charges substantiated with photo copy of our receipt(s).
Martial Percussion™ will NOT cover shipping fees/costs for buyers' returns.
Here are the four reasons that refunds will be accepted without question:
1)FAILED TO MEET REQUIRED SPECIFICATIONS (only custom orders)
2)EXHIBITED A FLAW COMPROMISING FUNCTIONALITY (custom orders only)
3)ITEM WAS DAMAGED IN TRANSIT AND ALL PROPER DOCUMENTATION HAS BEEN SUBMITTED (requires item and box damage photos with statement to qualify)
4)HAD OTHER DOCUMENTED (written word agreed by seller and buyer). ARRANGEMENTS AGREEABLY MET.
I respectfully ask for your discretion as a buyer to make sure you want to purchase said item(s) BEFORE submitting payment.
Please ask anything you are unsure of before your purchase.
We stand behind our work.
We will NOT accept returns/issue refunds for playable instruments that have been sold as a fully functional instrument but have been disassembled/stripped. We can not guarantee those parts for another buyer, we do not get paid to assemble the instruments, and we will not accept any return on any previously playable complete item rendered a disassembled item. If you send a disassembled drum back to us, we will deduct a $19.00 assembly fee to cover our labor on top of restock fees and original shipping costs..
• ESTATE SALES GOODS ARE NOT GUARANTEED FOR AUTHENTICITY. Martial Percussion© tries to locate any inconsistencies, but claims no responsibility for any missed details.
• ALL MARTIAL PERCUSSION© items are listed on multiple sites and subject to be sold elsewhere without notice. The winning bid is considered the first one with legally documented payment clearance - NO EXCEPTIONS UNLESS OTHER DOCUMENTED ARRANGENMENTS ARE MUTUALLY MET IN ADVANCE.
• Ships free to anywhere Cont. U.S.A. (MOST ITEMS) EXCEPT AUCTION STYLE LISTED ITEMS!
• U.S. territories pay 50% shipping surcharges! EXCEPT FLAT RATE ITEMS
• International buyers MUST pay full shipping costs in addition to ALL FEES, TAXES, TARIFFS, DUTIES, ETC
• 24 Hours with no payment of item or shipping, or absence of communication nullifies any prearranged agreement & results in item relisted with transaction cancelled - NO EXCEPTIONS!
• MAKE SURE DELIVERY ADDRESS IS CORRECT. Any purchases returned to MARTIAL PERCUSSION© for failed delivery become the property of MARTIAL PERCUSSION and require courier fees ($10.00 per special trip) PLUS BUYER PAYS shipping charges AGAIN! These items will only be held for 15 days before they are relisted.
• ANY DAMAGE INCURRED THROUGH SHIPPING WILL BE THE RESONSIBILITY OF ALL BUYERS TO FILE/SUBMIT/ALIGN PAYMENT FOR ALL CLAIMS - WE WILL ASSIST IN FORWARDING SUBMISSION OF EVIDENCE TO BUYERS (I.E. pics/statements/affidavits/info) THAT WE HAVE ON FILE AND ARE NOT RESPONSIBLE FOR SHIPPER ERROR OR COLLECTION OF BUYER FUNDS!
• PLEASE MAKE SURE YOU DO INDEED WANT THE ITEM YOU SUBMIT PAYMENT FOR - WE SELL "AS DESCRIBED - NO REFUND" ITEMS AND ARE NOT RESPONSIBLE FOR BUYERS' REMORSE. NO REFUND REQUESTS WILL BE HONORED!
• Please leave a product/service review after purchase
• Submit ALL special requests BEFORE payments
• MP ships using the least expensive method & carrier
* Items purchased on weekends will ship Monday.
* If Monday is a holiday items will not ship until Tuesday
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||