Haggerty's Musicworks
- Rapid City, SD, United States
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Haggerty's Music is the premium guitar store in the Black Hills of South Dakota, specializing in luxury acoustic and electric guitars, amps, pedals & accessories. Established in 1963, we employ some of the most talented and knowledgeable gigging musicians in the area! We're passionate about what we do and all of the products that we offer.
We're one of the top 10 Taylor Dealers worldwide, year after year, and have a showroom exclusively dedicated to our huge inventory of Taylor Guitars. We also carry Gibson, Heritage, Fender, PRS, Suhr, Gretsch, Charvel, and an assortment of other great brands. If you don't see what you're looking for, call us! We carry around a thousand guitars in our inventory, in addition to drums, pianos, ukuleles, sound equipment, orchestra and more.
Shipping
We ship most orders the same day after payment is approved. All packages are fully insured at no additional charge and are shipped with the highest level of care to ensure they arrive in ready-to-play condition.
Returns
New items are returnable within 14 days of delivery and used/vintage items are returnable within 7 days of the delivery date. Full details and restocking fees are detailed in the "Shop Policy" section.
Over 5000 items sold on Reverb!
Thanks for shopping with us!
Shipping Policy
If you wish to VOID "Signature Required" please let us know. We default to a delivery confirmation on most orders.
- We ship most orders out on the same day after payment has been approved. Exceptions to this include guitars or amps that may require more involved setups and inspections.
- All packages are fully insured at no additional charge. Your instrument will be shipped using the highest level of industry-standard packing materials in every attempt to make sure it arrives in ready-to-play condition. We will notify you prior to shipping your instrument if additional steps need to be taken in the packing process.
INTERNATIONAL SHIPPING
*We are currently limiting our international shipments to a case by case basis.
We charge a flat $300 for international shipments. Once the shipment is complete and the product is delivered, we will refund and shipping costs left over from the cost of the shipping label. Taxes, Fees, Duties and VAT's are the sole responsibility of the buyer and the seller will not cover these costs. Please contact us before placing your order so that we can get you an estimate for the shipping cost and any extra VATs, duties, fees and taxes that will need to be paid before picking up your shipment.
Please contact us with the exact delivery address so that we can evaluate shipping costs and logistics.
International Shipping Rates are subject to change depending on buyer location.
- Our international shipping rates should be reflected on the item listing at the checkout process. Feel free to message us directly for shipping quotes on specific items or with any questions.
- All shipping rates are for actual transportation charges and do not include VAT, import taxes, or brokerage fees, which vary from country to country.
- If you order contains Rosewood, or any other CITES restricted woods, your shipment might be delayed due to Customs processing standards that Haggerty's Musicworks is subject to as the shipper.
- Most of our preset shipping rates are for USPS International Service. USPS is typically less expensive than UPS, but their international tracking system is not as accurate. Arrival times may vary from country to country. Some large items such as bass guitars, drum kits, amplifiers, and speaker cabinets may not be eligible for shipping to all countries via USPS and/or UPS. Some brands cannot be shipped internationally due to manufacturer restrictions. Feel free to message us with any questions.
- We are unable to ship to Russia and Ukraine.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
WELCOME TO THE HAGGERTY’S MUSIC FAMILY!
We want to make sure you receive world class products, exceptional service, and we are here every step of the way. Music experts are available to answer any questions you may have and we will be there through purchase, delivery, and your first moments with your new gear.
NEW ITEMS
* Returnable within 14 days of delivery for full refund, less shipping.
USED & VINTAGE ITEMS
* Returnable within 14 days of delivery for full refund, less shipping.
GENERAL TERMS
* Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Items returned that are not in the original condition may be subject to a restocking fee. The percentage of the restocking fee may vary on a case by case scenario.
* Shipping costs to and from will be deducted from the refund total after the package arrives back to our location. Although we offer free shipping on outgoing packages, this does not mean there is not a cost for us to ship the product. When returning an item, we will deduct the billed shipping cost from the refund.
* We strive to process all refunds within 2 to 4 business days of the return being received at our location. The time it takes for the refund to post to your account could vary based on your bank's processing times. If you have any questions or need assistance, please contact us.
SPECIAL CONDITIONS
* New Items: Most new items may be returned within 14 days of the date of delivery for a full refund. Some exceptions may apply and are listed below. Full refund amount will be less our outgoing and return shipping that is charged from our carriers.
* Vintage & Used items: Most vintage & used items may be returned within 14 days from the date of delivery for a full refund. Our detailed quality checks allow us to stand behind every vintage and used instruments we sell with the utmost confidence. If you are not satisfied, please contact us immediately as we must evaluate all vintage and used returns on a case by case basis.
* All guitars are inspected at Haggerty's for their playability and overall condition. It is common for a guitars "action" to change during shipping due to climate differences from region to region. A simple setup can typically fix most of the playability issues if present and is often cheaper than a return and potential restocking fee.
* Some products are not returnable under any circumstances such as amplifier tubes, instrument pickups, guitar & bass strings, drum heads, drumsticks, software, books, earbuds, earplugs, microphones, harmonicas as well as any other products designed to come in contact with the mouth or ears due to sanitary concerns.
* Drum Sets are expensive for buyers to ship back. We do not pay return shipping, and if there are any signs of use a restocking fee of 20% may be added to cover the cost of new head installation.
We strive to process all refunds within 2 to 4 business days of the return being received at our location. The time it takes for the refund to post to your account could vary based on your bank's processing times. If you have any questions or need assistance, please contact us.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||