GENERAL VINTAGE TONE, Crafting Timeless the tone Since 2004.
Based on the Golden Coast, we specialize in vintage electric guitars, pickups, and tube amplifiers, using rare components from the 1950s and 60s. With decades of expertise, we buils instruments, pickups and amplifiers known for exceptional tone and quality, earning a loyal following worldwide. Very grateful.
email: [email protected]
Shipping Policy
Shipping and Tracking Numbers
All shipments are handled by national and international shipping companies, and you will be notified in the shopping cart with available shipping options. We are not responsible for uninsured shipments.
Please notify us if you would like to ship with insurance, and we will provide you with a custom quote.
All shipments are sent with certified tracking, and the customer will receive a notification with their tracking number once the shipment is processed.
It is important to include your phone number in your profile, as this information is required by our shipping companies for delivery purposes.
The shipping companies we use include: UPS, Envialia, Correos, Correos Express, and USPS.
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 10%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 10%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Terms and Conditions
(1) Payment & Pricing General Vintage Tone requires full payment before dispatching any items purchased from our online store. All prices for products, features, and specifications on the website are subject to change without prior notice, unless otherwise stated. Any price quoted by the store includes sales tax and duty. This does not include customs taxes or duties when shipping to non-EU countries. Please consult with your country’s customs office for more details on this matter.
(2) Delivery We can only ship products to the buyer’s indicated shipping address and provide all correct information. The shipping charge will be shown at the final checkout stage before final submission (in the box). All orders will be dispatched within 2 days for in-stock products; custom-made products may have different delivery times, which will be clarified at the time of purchase. The ownership of the goods passes to the buyer once the goods are delivered. If you have selected insured shipping, the courier service will insure the goods against loss or damage during transit in accordance with their policy. Any damage to items received must be reported to General Vintage Shop within 24 hours of delivery.
(3) Cancellations / Refunds Refunds can only be processed using the original payment method. Credit/debit card refunds will be processed within 30 days but generally as soon as possible. Please note that transactions may not appear immediately.
(4) Warranty New items come with a maximum 12-month warranty against manufacturer defects. For valves, we offer a 3-month warranty on current production and 3 months on new old stock. Some manufacturers offer extended warranties that will be included with the product and will be indicated at the time of purchase. Second-hand items come with no warranty against manufacturer defects. When purchasing an ex-demo or B-stock model, the item may not be in perfect condition and may have undergone repairs, marks, scratches, or other defects. Customers should verify that the products are in satisfactory condition for their particular use and requirements before purchasing. You can do so by contacting us via phone or email for more information. Modification, adjustment, and disassembly of products are not covered by the warranty. Any modification by third parties during the warranty period will void the official warranty.
(5) Defective Goods Defective goods, where the fault is due to a manufacturing defect, will be exchanged or refunded where possible, provided we are notified within the first 3 days of purchase. After this period, and for the remainder of the warranty period, defective items must be returned to the store. During the warranty term, any defect due to manufacturer faults will be repaired free of charge for the customer. Once repaired, the products will be returned to the buyer’s address at no additional cost. Persistently defective products may be exchanged or refunded at the discretion of management. Failures due to misuse are not covered under warranty.
(6) Returns Policy Returns for products are accepted within 7 days of purchase for a full refund or exchange without shipping charges, provided: 6.1. The products are returned in the same condition as sold, including all original packaging materials. (Handling, adjustment, broken packaging, disassembly of sold products voids the possibility of a refund and/or warranty.) 6.2. The products are standard items and not specially ordered per the customer's request. No returns are accepted for custom orders or special builds requested by the customer. 6.3. The warranty is attached to the invoice. From the moment of issuance, you are covered under the warranty. 6.4. Restocking fees apply within 30 business days. There will be a 25% fee for all returned items, and custom orders for amplifiers and instruments cannot be returned. Delivery or shipping charges are non-refundable in any transaction.
(7) We apologize, but we are unable to attend to international phone calls. However, you will always receive a response by contacting us via email. Please use this contact method, as it is the most appropriate: [email protected].
(8). Responsibility for Import Costs
GVT Store is not responsible for any costs associated with the importation of the product. This includes, but is not limited to, the following charges, which are the sole responsibility of the buyer:
Customs duties
Import taxes
Nationalization or clearance fees
Handling or administrative fees charged by the courier
All such costs must be paid by the customer in order for the shipment to be released by customs and successfully delivered.
8.1 Refusal or Rejection of Shipment
If the customer chooses to refuse, reject, or otherwise decline to import the shipment, additional charges may be incurred. This is a common occurrence in many countries and these charges will vary depending on the destination country and the courier service. Such charges may include:
Return shipping to origin
Customs fines or surcharges
Administrative or handling fees
In cases where the product is returned for these reasons, a restocking fee of 10% of the order value will be applied. Additionally, further charges may apply depending on the country and the specific conditions of the rejected shipment. If local customs authorities impose penalties or additional fees, these will be deducted from any eligible refund (if applicable).
Shipping and return shipping costs are non-refundable, subject to the regulations of each country.
In the event the customer refuses to pay import taxes or duties as required by their country’s customs laws, and declines the shipment, GVT reserves the right not to issue any refund if the company chooses not to cover those import-related expenses. In such cases, the shipment may be destroyed by the destination country's customs authority, and no compensation or reimbursement will be issued to the buyer.
We clearly highlight these conditions to ensure full transparency in the import process for shipments destined outside the European Union.
Trademarks
GVT®, the GVT® logo, and logo/artwork design(s), are registered trademarks of General Vintage Tone.
All other trademarks, service marks, and trade names present on this site are trademarks or registered trademarks of their respective owners. GVT replacement parts are made by or for General Vintage Tone and are not to be represented as products of the following companies unless otherwise noted.
3M® is a registered trademark of The 3M Company
Alpha® is a registered trademark of Alpha Products Inc.
Babicz® is a registered trademark of Babicz Design Ltd.
Belden® is a registered trademark of Belden Incorporated.
Big Bends®, String Sleeves™, G-String Wipes™, Fret Board Juice™, AXS Wipe™, and Encore Scratch Remover™ are trademarks of Big Bends LLC.
Bigsby® is a registered trademark of Fender Musical Instruments Corporation.
Bourns® is a registered trademark of Bourns, Inc.
CGE® is a registered trademark of CGE.
CTS® is a registered trademark of CTS Corporation.
Electroswitch® is a registered trademark of Electroswitch Corporation.
EVH® and D-Tuna® are registered trademarks of E.L.V.H. Inc.
Fender®, Duo-Sonic®, Musicmaster®, Bronco®, Lead®, Meteora®, Toronado®, Bullet®, Jag-Stang®, Cyclone®, Stratocaster®, Jazz Bass®, Telecaster®, Precision Bass®, Mustang®, Esquire®, Jaguar®, Jazzmaster®, and Squier® are registered trademarks of Fender Musical Instruments Corporation. The distinctive headstock designs of the Stratocaster®, Telecaster®, Jazz Bass®, and Precision Bass® are registered trademarks of Fender Musical Instruments Corporation.
Gretsch® is a registered trademark of Fred Gretsch Enterprises.
Floyd Rose® is a registered trademark of AP International.
Gavitt® is a registered trademark of Gavitt Wire & Cable Co.
Gibson®, Casino®, Coronet®, Sorrento®, Crestwood®, Emperor Swingster®, SG®, Melody Maker®, Flying V®, Thunderbird®, Ripper Bass®, Marauder®, Sonex®, Explorer®, Midtown Custom®, Riviera®, Epiphone®, ES-335®, ES-175®, ES-125®, EB5®, L-4C®, L-5D®, L-6S®, Marauder Deluxe®, S-1®, Firebird®, Les Paul® are registered trademarks of Gibson Brands, Inc.
Gotoh® is a registered trademark of Gotoh Gut Co., Ltd.
Graph Tech®, TUSQ®, Ghost®, ResoMax®, StringSaver®, Nubone® are registered trademarks of Graph Tech Guitar Labs Ltd.
Grover®, Rotomatics®, Imperial™, Sta-Tite™, Titan®, Perma-Tension™, Champion™, Ultra Capo™, Tune-Kraft™, Acousticraft™, Leader™, and Minstrel™ are trademarks of Grover Musical Products, Inc.
Harmony® is a registered trademark of BandLab Americas LLC.
Hipshot® KickAss™ and Ultralite® are trademarks of Hipshot Products.
Mallory® is a registered trademark of The North America Capacitor Company.
Pure Toneâ„¢ is a trademark of Pure Tone Technologies.
Rickenbacker® is a registered trademark of Rickenbacker International Corp.
Schaller® is a registered trademark of Schaller.
Sperzel® is a registered trademark of Sperzel.
Sprague® is a registered trademark of Vishay.
Steph® is a registered trademark of Steph Accessories Inc.
String Swing® is a registered trademark of String Swing.
Switchcraft® is a registered trademark of Switchcraft Holdco, Inc.
TKL® is a registered trademark of TKL Products Corp.
Tone Ninja® is a registered trademark of Skyway International Inc.
TonePros® is a registered trademark of TonePros Sound Labs Int'l.
Vibramate® is a registered trademark of Unique Engineering Corporation.
Zero Glide® is a registered trademark of Gold Tone Music Group.
ESPAÑOL
Términos y Condiciones
(1) Pago y Precios General Vintage Tone requiere el pago completo antes de enviar cualquier artÃculo comprado en nuestra tienda en lÃnea. Todos los precios de los productos, caracterÃsticas y especificaciones de la web están sujetos a cambios sin previo aviso, a menos que se indique lo contrario. Cualquier precio cotizado por la tienda incluye el impuesto a las ventas y el derecho. Esto no incluye impuestos ni aranceles cuando se envÃan a paÃses fuera de la UE. Consulte con la oficina de aduanas de su paÃs para obtener más detalles sobre este tema.
(2) Entrega Solo podemos entregar productos a la dirección de envÃo indicada del comprador y adjuntar toda la información correcta. El cargo de entrega se mostrará en la etapa de pago final antes de la presentación final (en el recuadro). Todos los pedidos se enviarán en un plazo de 2 dÃas para productos en existencia; los productos personalizados pueden tener plazos de entrega diferentes, los cuales se aclararán al momento de la compra. La propiedad de los bienes pasa al comprador una vez que los productos son entregados. Si ha elegido la opción de envÃo asegurado, el servicio de mensajerÃa asegurará los productos contra pérdida o daño durante el tránsito, de acuerdo con su polÃtica. Los daños a los artÃculos recibidos deben ser notificados a General Vintage Shop dentro de las 24 horas de la entrega.
(3) Cancelaciones / Reembolsos Los reembolsos solo se pueden realizar utilizando el método de pago original. Los reembolsos de tarjetas de crédito/débito se procesarán dentro de los 30 dÃas, pero generalmente tan pronto como sea posible. Tenga en cuenta que las transacciones pueden no aparecer de inmediato.
(4) GarantÃas Los artÃculos nuevos vienen con una garantÃa máxima de 12 meses contra defectos de fabricación. Para válvulas, ofrecemos una garantÃa de 3 meses en producciones actuales y 3 meses para existencias nuevas antiguas. Algunos fabricantes ofrecen garantÃas extendidas que se incluirán con el producto y se indicarán en el momento de la compra. Los artÃculos de segunda mano no tienen garantÃa contra defectos de fabricación. Al vender un modelo ex-demo o B-stock, el producto puede no estar en perfectas condiciones y puede haber sufrido reparaciones, marcas, arañazos u otros defectos. Los clientes deben verificar que los productos sean satisfactorios para su uso y requisitos particulares antes de comprarlos. Puede hacerlo contactándonos por teléfono o correo electrónico para más información. La alteración, ajuste y desmontaje de productos no están cubiertos por la garantÃa. Cualquier modificación durante el perÃodo de garantÃa por parte de terceros anula la garantÃa oficial.
(5) MercancÃas Defectuosas Las mercancÃas defectuosas, cuando la falla se deba a un defecto de fabricación, serán intercambiadas o reembolsadas cuando sea posible, siempre que se nos notifique dentro de los primeros 3 dÃas de la compra. Después de este plazo y por el resto del perÃodo de garantÃa, los artÃculos defectuosos deben ser devueltos a la tienda. Durante el perÃodo de garantÃa, cualquier defecto debido a un defecto de fabricación será reparado sin costo para el cliente. Una vez reparados, los productos serán devueltos a la dirección del comprador sin costo adicional. Los productos defectuosos de forma persistente pueden ser intercambiados o reembolsados a discreción de la administración. Los fallos debidos al mal uso no están cubiertos por ninguna garantÃa.
(6) PolÃtica de Devoluciones Se aceptan devoluciones de productos hasta 7 dÃas después de la compra para un reembolso completo o cambio sin gastos de envÃo, siempre que: 6.1. Los productos sean devueltos en el mismo estado en que se vendieron, incluidos todos los materiales de embalaje originales. (La manipulación, ajuste, empaques rotos y el desmontaje de productos vendidos anula la posibilidad de reembolso y/o garantÃa.) 6.2. Los productos son artÃculos estándar y no han sido pedidos especialmente a petición del cliente. No se aceptan devoluciones de pedidos personalizados o construcciones especiales solicitadas por el cliente. 6.3. La garantÃa se adjunta a la factura. Desde el momento de la emisión, usted queda cubierto por la garantÃa. 6.4. Se aplican tarifas de reposición de existencias dentro de los 30 dÃas hábiles. Habrá una tarifa del 25% para todos los artÃculos devueltos, y los pedidos personalizados de amplificadores e instrumentos no se pueden devolver. Los cargos por entrega o envÃo no son reembolsables en ninguna transacción.
(7) Desestimación del EnvÃo
En caso de que el cliente decida no aceptar, rechazar o desestimar la importación del envÃo, podrán generarse cargos adicionales. Esta situación es común en muchos paÃses y los costos pueden variar en función del paÃs de destino y de la empresa de mensajerÃa. Entre los posibles cargos se incluyen:
Costos de devolución al origen
Multas o recargos aduaneros
Gastos administrativos
Si el producto es devuelto por este motivo, se aplicará un cargo por reposición (re-stock) equivalente al 10% del valor del pedido. Además, pueden aplicarse cargos adicionales dependiendo de cada paÃs y situación especÃfica. En caso de que la agencia aduanera del paÃs del destinatario imponga penalizaciones, estos montos serán descontados del importe a reembolsar (si aplica).
Los gastos de envÃo y de retorno no son reembolsables, independientemente de si el envÃo fue finalmente entregado o rechazado, y pueden variar según el paÃs.
En el caso de que el cliente no quiera asumir los costes derivados de la importación (como impuestos o aranceles) y rechace el envÃo, y si GVT decide no cubrir dichos costes, no se garantiza ningún reembolso. En determinadas circunstancias, la compra podrá ser destruida por la aduana del paÃs importador, sin que ello genere derecho a compensación.
Recomendamos leer cuidadosamente esta información para comprender plenamente el proceso de importación fuera de la Unión Europea.
(8) GVT®, el logo GVT® y los diseños de logotipo/arte gráfico son marcas registradas de General Vintage Tone.
Todas las demás marcas comerciales, marcas de servicio y nombres comerciales presentes en este sitio son marcas registradas o marcas comerciales de sus respectivos propietarios. Las piezas de repuesto GVT son fabricadas por o para General Vintage Tone y no deben ser representadas como productos de las siguientes compañÃas, a menos que se indique lo contrario.
3M® es una marca registrada de The 3M Company
Alpha® es una marca registrada de Alpha Products Inc.
Babicz® es una marca registrada de Babicz Design Ltd.
Belden® es una marca registrada de Belden Incorporated.
Big Bends®, String Sleeves™, G-String Wipes™, Fret Board Juice™, AXS Wipe™ y Encore Scratch Remover™ son marcas de Big Bends LLC.
Bigsby® es una marca registrada de Fender Musical Instruments Corporation.
Bourns® es una marca registrada de Bourns, Inc.
CGE® es una marca registrada de CGE.
CTS® es una marca registrada de CTS Corporation.
Electroswitch® es una marca registrada de Electroswitch Corporation.
EVH® y D-Tuna® son marcas registradas de E.L.V.H. Inc.
Fender®, Duo-Sonic®, Musicmaster®, Bronco®, Lead®, Meteora®, Toronado®, Bullet®, Jag-Stang®, Cyclone®, Stratocaster®, Jazz Bass®, Telecaster®, Precision Bass®, Mustang®, Esquire®, Jaguar®, Jazzmaster® y Squier® son marcas registradas de Fender Musical Instruments Corporation. Los diseños distintivos de las cabezas de mástil de Stratocaster®, Telecaster®, Jazz Bass® y Precision Bass® son marcas registradas de Fender Musical Instruments Corporation.
Gretsch® es una marca registrada de Fred Gretsch Enterprises.
Floyd Rose® es una marca registrada de AP International.
Gavitt® es una marca registrada de Gavitt Wire & Cable Co.
Gibson®, Casino®, Coronet®, Sorrento®, Crestwood®, Emperor Swingster®, SG®, Melody Maker®, Flying V®, Thunderbird®, Ripper Bass®, Marauder®, Sonex®, Explorer®, Midtown Custom®, Riviera®, Epiphone®, ES-335®, ES-175®, ES-125®, EB5®, L-4C®, L-5D®, L-6S®, Marauder Deluxe®, S-1®, Firebird®, Les Paul® son marcas registradas de Gibson Brands, Inc.
Gotoh® es una marca registrada de Gotoh Gut Co., Ltd.
Graph Tech®, TUSQ®, Ghost®, ResoMax®, StringSaver®, Nubone® son marcas registradas de Graph Tech Guitar Labs Ltd.
Grover®, Rotomatics®, Imperial™, Sta-Tite™, Titan®, Perma-Tension™, Champion™, Ultra Capo™, Tune-Kraft™, Acousticraft™, Leader™ y Minstrel™ son marcas comerciales de Grover Musical Products, Inc.
Harmony® es una marca registrada de BandLab Americas LLC.
Hipshot® KickAss™ y Ultralite® son marcas de Hipshot Products.
Mallory® es una marca registrada de The North America Capacitor Company.
Pure Toneâ„¢ es una marca comercial de Pure Tone Technologies.
Rickenbacker® es una marca registrada de Rickenbacker International Corp.
Schaller® es una marca registrada de Schaller.
Sperzel® es una marca registrada de Sperzel.
Sprague® es una marca registrada de Vishay.
Steph® es una marca registrada de Steph Accessories Inc.
String Swing® es una marca registrada de String Swing.
Switchcraft® es una marca registrada de Switchcraft Holdco, Inc.
TKL® es una marca registrada de TKL Products Corp.
Tone Ninja® es una marca registrada de Skyway International Inc.
TonePros® es una marca registrada de TonePros Sound Labs Int'l.
Vibramate® es una marca registrada de Unique Engineering Corporation.
Zero Glide® es una marca registrada de Gold Tone Music Group.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| ES | 21.0% | ||||
| European Union | 21.0% | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||

