EGA Guitars
- St Paul, TX, United States
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Welcome to EGAGuitars.com ! Based in the Dallas–Fort Worth area of Texas, we've been helping musicians find their next instrume…
*** EGAGuitars.com *** | Where Quality Meets Passion
Welcome to EGAGuitars.com ! Based in the Dallas–Fort Worth area of Texas, we've been helping musicians find their next instrument since 2023.
We specialize in new, pre-owned, and professionally refurbished guitars, basses, pedals, and accessories. Whether you're purchasing your first instrument or adding to your collection, we're committed to making your buying experience exceptional.
**THE EGA DIFFERENCE**
🎸 30+ Point Inspection – Every guitar undergoes our comprehensive inspection process before shipping, with careful attention to playability, electronics, hardware, and overall condition.
🛠️ Professionally Prepared – Our instruments receive careful evaluation and preparation to ensure they meet our quality standards.
🛡️ 1-Year EGA Warranty – Our refurbished instruments are backed by our own 1-year EGAGuitars.com warranty, giving you additional confidence in your purchase.
📦 Protective Packaging – We use specialized protective materials and proven packaging methods to help your instrument arrive safely.
🤝 Customer-First Service – We believe exceptional service doesn't end at checkout. We're committed to transparent communication, dependable support, and customer satisfaction.
***YOUR NEXT GREAT INSTRUMENT STARTS HERE***
From everyday players to dedicated collectors, we're passionate about connecting musicians with quality instruments at competitive prices.
Thank you for supporting EGAGuitars.com We appreciate the opportunity to earn your business!
**EGAGuitars.com - Where Quality Meets Passion.**
Shipping Policy
I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.
Return Policy
New Items
Returnable within 30 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
We’re all players here at EGA Guitars, and we know that sometimes a guitar just isn’t the perfect match. Our goal is to make sure you’re confident when you buy from us, so we’ve built a return policy that’s fair, simple, and transparent — while keeping your instrument protected every step of the way.
New Items
Returnable within 30 days of delivery.
Must be in the original, as-shipped condition, with all original packaging and no signs of use.
Returns not related to damage are subject to a 15% restocking fee.
Used & Vintage Items
Returnable within 7 days of delivery.
Must be in the original, as-shipped condition, with all original packaging and no signs of use.
Returns not related to damage are subject to a 15% restocking fee.
General Terms
Buyer is responsible for all return shipping costs unless the item arrived damaged or not as described.
If we covered your shipping (“Free Shipping”), our actual outbound shipping cost will be deducted from the refund unless the return is due to damage or defect.
All non-damage-related returns are subject to a restocking fee.
Our policies reflect industry-wide standards for the handling, setup, maintenance, and return of wooden instruments.
Photo Priority & Condition Disclosure
We make every effort to accurately describe each guitar, but our high-resolution photos are the primary representation of its condition.
Photos take priority over text for evaluating condition.
Minor finish marks, small blemishes, or other imperfections not explicitly stated in the description may be visible in photos.
Many of our instruments come from manufacturer returns, refurbishments, or customer returns. These are fully inspected and set up by our techs, but most do not include factory warranties and are marked/stamped “used” per manufacturer agreements.
If Something’s Not Right
If you believe an item is not as described:
Please review all listing images carefully before claiming a discrepancy.
“Not as described” claims are evaluated based on photos and item details, not solely the written description.
Setup, Environment & Playability Disclaimer
Every guitar shipped by EGA Guitars receives a standard/basic setup in a controlled environment of approximately 70°F and 50% relative humidity to ensure proper function at the time of shipment.
Because guitars are made of wood, neck relief, action, intonation, and overall setup may shift naturally during transit or after arrival due to changes in temperature, humidity, or how the instrument is stored.
These natural shifts — as well as differences in personal playability preference — are not considered defects or “not as described” conditions.
Please note:
Our basic setup ensures proper structural and functional playability, but it is not a customized or personalized setup tailored to an individual player’s preferred action, feel, tuning, or string gauge.
Routine adjustments such as truss rod tweaks, saddle height changes, intonation adjustments, or string replacement are considered normal guitar maintenance and may be required after delivery.
These normal setup needs do not qualify for seller-paid return shipping and are not valid grounds for a “not as described” claim.
If a guitar arrives with an issue beyond normal setup expectations, or with actual damage or a true discrepancy, we will gladly assist and resolve it promptly — but personal preference or environmental changes do not constitute a defect.
Damaged Shipments
If your guitar arrives damaged, let us know immediately so we can take care of it:
Send photos of the shipping box, instrument/case damage, and packing materials.
If the same model is available, we’ll send a replacement once the damaged item is returned.
If no replacement is available, we’ll issue a full refund after return and inspection.
Final Sale Items
Any guitar sold via an accepted offer is considered a final sale and is not eligible for return or exchange.
We’re Here for You
We’re here to make sure you love what you play.
If you have any questions before or after purchase, our team is ready to help — musician to musician.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||