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Politique d’expédition

We ship all orders within 3 working days after payment clears – and we ship via BG POST (Bulgarian post), DHL Global Mail and A1 Post depending on the region. All orders ship as Priority mail (for packages up to 2 kg) and as an Air Mail Parcel (for packages over 2 kg). We consider Saturdays and Sundays as non-working days. Also, you should take in account time-difference for overseas orders.

Please, be advised that packages shipped internationally via BG Post and DHL Global Mail are trackable online until they leave country of origin. This process may take between 2-3 business days. After that point, usually movement won't show until the package arrives into destination country’s customs and in most cases will look like its stuck. Once the shipment arrives in the destination country's customs and receives its first scan locally, it will become available for web-tracking thru buyer’s country national postal carrier's website (for orders shipped to the USA for example this would be USPS, for orders shipped to Australia - Australian posts, for orders shipped to Canada - Canadian posts etc.).

From the moment your shipment leaves seller’s country to the moment shipment arrives to buyer’s country customs - shipment won’t be available for web-tracking and no web-tracking logs will show in-between (exactly the same would be with all international orders shipped worldwide via USPS).

For international orders, the estimated delivery time is 7 - 21 business days. However – sometimes delays are possible due to the postal system and we can’t be responsible for such delays as we ship promptly and provide correct and full tracking info on time. If for some reason your order delayed and it doesn't arrive within 21 business days – please, inform us and we'll promptly provide you with further information. We are a reputable power-seller with 22 years of background in the business.

Politique de retour