Premier Marimba

Allstar Music

Toledo, Ohio

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**Customer Service Notice:**

We are a real store dedicated to excellent customer service. If there are any issues with the quality of your item upon receipt, contact us immediately for resolution. Do not leave negative feedback or less than 100% ratings on eBay without giving us the chance to resolve the issue.

**General Item Disclosure:**

Items may not always be in working order unless explicitly stated in the original posting description. It is not always possible to catch all defects, but we are committed to delivering high-quality customer service if you are not completely satisfied.

Note: Cases are not always included/are not guaranteed to be fully functional.

**Order Cancellation**

1. There are times when items have sold directly from the shop.

2. Items with too high of a shipping cost may result in cancellation of the order with full refund.

3. If the buyer would like to pay the shipping in the case of cancellation, arrangements can be made.

4. Any order that does not require immediate payment will be canceled after 5 days left unpaid, and relisted.

5. Allstar Music reserves the right to cancel orders for any reason.

**Return Policy:**

Returns are accepted only if the following conditions are met:

1. Buyer pays return shipping.

2. Buyer refunds the original listing fee.

3. Items are returned undamaged and unused, as originally shipped.

4. PayPal payment must be received within 4 days of receiving the item(s).

5. Items bearing the description "As is" are not eligible for return.

**Shipping Information:**

Please allow 7-10 business days to receive your item after it ships. Items usually leave our store within 1-3 business days after payment is received.

Delays sometimes happen. Please contact us should you have questions.

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